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Online Course Refund and Cancellation Policy

Refund and Cancellation Policy - Online Self-paced Courses Online Course Refund and Cancellation Policy Last updated: 14 August 2026 We want you to feel confident when purchasing an online course from...

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Sales Psychology: Tips that influence Buying Decisions Course

Sales Psychology: Tips that influence Buying Decisions Course Start anytime Study anywhere Learn practical skills Be job ready US$25 for HSMAI Members US$30 for Non-members 2 Hours Study Time Course...

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Working Effectively Across Cultures Course

Working Effectively Across Cultures Course Start anytime Study anywhere Learn practical skills Be job ready US$25 for HSMAI Members US$30 for Non-members 2 Hours Study Time Course Overview Build...

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Sales Enablement for Hotel Teams Course

Sales Enablement for Hotel Teams Course Start anytime Study anywhere Learn practical skills Be job ready US$35 for HSMAI Members US$40 for Non-members 2 Hours Study Time Course Overview Give hotel...

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Understanding Market & Competitor Intelligence Course

Understanding Market & Competitor Intelligence Course Start anytime Study anywhere Learn practical skills Be job ready US$45 for HSMAI Members US$55 for Non-members 3 Hours Study Time Course...

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Strategic Account Management & Sales Planning Course

Strategic Account Management and Sales Planning Course Start anytime Study anywhere Learn practical skills Be job ready US$45 for HSMAI Members US$55 for non-members Course Overview Focus your sales...

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Introduction to Hotel Sales

Introduction to Hotel Sales Start anytime Study anywhere Learn practical skills Be job ready US$55 for HSMAI Members US$65 for non-members Course Overview Build a strong foundation in modern hotel...

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Communication Excellence in Hotel Sales Course

Communication Excellence in Hotel Sales Professionals Start anytime Study anywhere Learn practical skills Be job ready US$25 for HSMAI Members US$30 for Non-members 2 Hours Study Time Course Overview...

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Understanding Buyers and Building Relationships Course

Understanding & Building Relationships with Buyers Start anytime Study anywhere Learn practical skills Be job ready US$35 for HSMAI Members US$40 for non-members Course Overview Improve sales...

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Closing the Deal: Negotiation & Overcoming Objections

Closing the Deal: Negotiation & Overcoming Objections Start anytime Study anywhere Learn practical skills HSMAI Members US$35 Non-Members US$40 2 Hours Study Time Course Overview Successful hotel...

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How to be a Sales Hunter in Hospitality

How to be a Sales Hunter in Hospitality Start anytime Study anywhere Learn practical skills Be job ready US$25 for HSMAI Members US$30 for non-members Course Overview In today’s competitive...

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HSMAI Innovation Case Study – Marina Bay Sands

Invisible systems powering MICE hospitality excellence at Marina Bay Sands In the dynamic world of Meetings, Incentives, Conferences and Exhibitions (MICE), innovation is often associated with...

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Events Revenue Management Courses

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How to Increase your Hotel Ancillary Revenue Course

How to Increase your Hotel Ancillary Revenue Start anytime Study anywhere Learn practical skills Be job ready US$45 for HSMAI Members US$55 for non-members Course OverviewThis course helps hospitality...

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Design and Cost Menus Course

Design and Cost Menus Course Start anytime Study anywhere Learn practical skills Priced at only US$25 Be job ready As a hotel manager, you know that the quality of your food and beverage offerings can...

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Process Reservations

Process Reservations Course Start anytime Study anywhere Learn practical skills Priced at only US$19 Be job ready Course Overview This course will equip hotel reservations team members with the skills...

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Get your Hotel Visible in AI Search Course

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Optimizing Hotel Images & Video to AI Search-AEO

Optimizing Hotel Images & Video to AI Search-AEO Start anytime Study anywhere Learn practical skills Be job ready US$35 for HSMAI Members US$40 for non-members 12 Months access 1 CPD Point 2...

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Adapting hotel content to AI Search Course: From SEO to AIO

Adapting hotel content to AI search Course from SEO to AEO Start anytime Study anywhere Learn practical skills Be job ready US$99 for HSMAI Members US$199 for non-members 12 Months access 5 Videos 2...

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Measuring Hotel Revenue Performance Course

Measuring Hotel Revenue Performance Start anytime Study anywhere Learn practical skills Be job ready US$35 for HSMAI Members US$40 for non-members Course Overview This course is designed to help...

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